Theatre

Job Opportunity: FOH Supervisor

The Citadel Theatre, one of Canada’s largest and busiest professional, not-for-profit theatre companies and facilities, has an opening for a part-time FOH Supervisor. Reporting to the Front of House Manager, the FOH Supervisor is responsible for providing excellent customer service to patrons and clients attending performances or events at The Citadel Theatre. They are responsible for managing Front of House Staff and Volunteers on shift, and coordinating between Front of House, Hospitality and Box Office Operations, and the Back of House/Stage Management Team.

https://citadeltheatre.com/employment/foh-supervisor/

KEY ACCOUNTABILITIES

  • Patron Ingress and Egress: as required, troubleshoot ticket scanners and help scan patrons’ tickets, solve seating issues (including but not limited to: double seatings, patrons wishing to move, and patrons who cannot get to their seat), know the theatre and building layouts and important locations within the complex, allow or disallow entry to the theatre as needed, facilitate the entry of latecomers, and other tasks related to the flow and movement of patrons.
  • Patron Experience: ensure a positive patron experience, answer and address patrons’ questions, comments and concerns, have a thorough knowledge of the Citadel Theatre’s Season and other goings-on in the building, pass patron feedback to management, suggest and implement changes to improve patron experience.
  • Safety: have a thorough knowledge of emergency and safety procedures. As required, be a first responder in emergencies, provide first aid, maintain and ensure adherence to theatre and safety rules, and other tasks related to maintaining the safety of patrons, staff and volunteers.
  • Reporting: as required, complete and distribute FOH Show Reports, write incident reports as needed.
  • Volunteer Management: as required, establish positive relationships with volunteers, ensure volunteers are completing the tasks assigned to them, schedule volunteers, log volunteer hours, communicate with volunteers about upcoming shifts, communicate with volunteers about missed shifts, monitor the volunteer email, address inappropriate volunteer behaviour

REQUIRED QUALIFICATIONS

  • 2 to 3 years of customer service experience.
  • Experience handling cash.
  • Proficiency in Microsoft Suite, and the ability to troubleshoot a variety of technological equipment.
  • Standard First Aid – Level C CPR & AED Certification, or the willingness to be certified.
  • AGLC ProServe Certification, or the willingness to be certified.
  • Excellent verbal and written communication skills.
  • The ability to think on your feet and come up with solutions as problems arise.
  • The ability to adapt and adjust to a variety of situations, and to thrive in a fast-paced environment.
  • The ability to lead a team and be the primary point of contact on shift.

ADDITIONAL REQUIREMENTS

  • A strong passion for live theatre and a commitment to advancing accessibility in the arts.
  • Demonstrated dedication to the principles of equity, diversity, inclusion, and access (EDIA).
  • Exceptional organizational skills, attention to detail, and clear, effective communication abilities.
  • Proven ability to solve problems creatively, collaborate with diverse personalities, and consider multiple perspectives.
  • Ability to work independently and collaboratively, with a flexible, proactive, and team-oriented approach.
  • Weekend and evening availability is required. Some daytime availability is an asset.

TO APPLY

Qualified applicants are encouraged to email their resume and cover letter to Human Resources at humanresources@citadeltheatre.com by October 16th, 2025.

The Citadel Theatre is committed to having our team reflect the community it serves and actively welcome applicants from diverse and equity-seeking backgrounds. The Citadel also endeavors to create and guard a culture of respect and cooperation with all staff, artists, colleagues, volunteers and internal/external parties. Thank you for your interest but only those persons chosen for next steps will be contacted. No telephone calls please.

Hourly wage for the FOH Supervisor role is $19.00.

The Citadel Theatre team lives, works, and creates in Amiskwaciwâskahikan (Edmonton), on Treaty No. 6 territory and the homeland of many Indigenous Peoples including the Nehiyawak, Saulteaux, Stoney Nakoda, Haudenosaunee, Niitsitapi, Inuit, Dene, and Métis. We are committed to reconciliation by sharing resources, including Indigenous stories, fostering meaningful community relationships, and upholding our responsibility to this land and each other.

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Are you passionate about the arts and customer service? Citadel Theatre is hiring a FOH Supervisor!

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WHISPERS FROM THE BLACK GODS

They Are… The Black Gods.
 

Film, object theatre, and poetry intertwine in a contemporary ritual that awakens memories, reveals identities, and honours Afro-Cuban resilience.

Five centuries ago, these voices crossed the seas, and today they continue to remind us that hope is a duty.

This is not just theatre… it is a tribute to our roots, our strength, and the magic that binds us to our ancestors.

When: Saturday, October 25, 2025 at 4 pm
Where: SpanicArts - 131 6 Ave SW
Calgary, AB T2P 0P5

Register and be part of this unique experience.    

https://www.eventbrite.com/e/susurros-de-los-dioses-negros-tickets-1772698010469?aff=oddtdtcreator

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They Are… The Black Gods: A spell of memory and magic that awakens roots, identity, and the ancestral power of Afro-Cuban heritage.

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WHISPERS FROM THE BLACK GODS
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They Are… The Black Gods: A spell of memory and magic that awakens roots, identity, and the ancestral power of Afro-Cuban heritage.

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They Are… The Black Gods: A spell of memory and magic that awakens roots, identity, and the ancestral power of Afro-Cuban heritage.

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EMI LAARA: LITTLE STORIES TO DREAM

Get ready for Emí Laará — an exhilarating cinematic journey that blends captivating storytelling with stunning visuals and immersive sound.

Join the mischievous Lucumí gods as they lead you through adventures brimming with magic, wit, and laughter across the enchanted landscapes of Cuba, where Santería — a vibrant fusion of Yoruba spirituality and Catholic beliefs — comes to life.

Bold, vibrant, and unforgettable, this project celebrates a rich and extraordinary culture, echoing the timeless words of Kwame Nkrumah:

“I am not African because I was born in Africa, but because Africa was born in me.”

When: Friday, October 24, 2025 at 6:30 pm
Where: SpanicArts
131 6 Ave SW
Calgary, AB T2P 0P5

Register and be part of this unique experience. https://www.eventbrite.com/e/emi-laara-pequenas-historias-para-sonar-tickets-1772690618359?aff=oddtdtcreator


 

 

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Emí Laará: Where Afro-Cuban identity, imagination, and magic come alive.

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Emí Laará: Where Afro-Cuban identity, imagination, and magic come alive.

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Emí Laará: Where Afro-Cuban identity, imagination, and magic come alive.

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FOR THE BIG KID IN YOU

Discover a universe of stories for “big kids. For those who dream, imagine, and transform the world around them.

Film, puppetry, and much more to reflect on society, celebrate diversity, and question the world we live in.

Come take part, be surprised, and connect with stories that inspire change and imagination.
An experience for everyone who still carries the spirit to explore and transform the world!

When: Thursday, October 23, 2025 at 7:30 pm
Where: SpanicArts
131 6 Ave SW
Calgary, AB T2P 0P5

Register and be part of this unique experience.  

https://www.eventbrite.com/e/cosas-de-un-nino-grande-tickets-1772661451119?aff=oddtdtcreator
 

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Film, puppetry, and theatre that inspire us to dream and reflect on social justice, diversity, and transformation.

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FOR THE BIG KID IN YOU
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Film, puppetry, and theatre that inspire us to dream and reflect on social justice, diversity, and transformation.

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FOR THE BIG KID IN YOU
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Film, puppetry, and theatre that inspire us to dream and reflect on social justice, diversity, and transformation.

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Calgary
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Voluntary Based Arts Organizations Operating Funding

Grant subtitle
Annual funding for arts-based organizations that foster community connections and primarily rely on volunteers to operate.
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Arts Development Consultant - Sector Support
Apply Now: Link to GATE
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Organization
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Dance
Film & video arts
Indigenous arts
Literary arts
Music
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Voluntary Based Arts Organizations Operating Funding
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Annual funding for arts-based organizations that foster community connections and primarily rely on volunteers to operate.
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Voluntary Based Arts Organizations Operating Funding
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Annual funding for arts-based organizations that foster community connections and primarily rely on volunteers to operate.
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Arts Services Consultant - Communications
Overview

This grant provides annual funding to arts-based organizations that foster community connections and primarily rely on volunteers to carry out their mission and mandates.

Who can apply

Eligible Applicants

To be eligible for Volunteer Based Arts Organizations operating funding, organizations must:

  • have public programming and participation in the film and video, literary, visual arts, and/or performing arts (dance, music, theatre) as their primary purpose and principal mandate, as stated in their incorporation documents.
  • be legally registered and operating in Alberta for a minimum of one full fiscal year, and in good standing, under one of the following Acts:
    Provincial Legislation:
    - Societies Act of Alberta
    - Companies Act of Alberta, Part 9 (Nonprofit companies)
    Federal Legislation:
    - Canada Not-for-Profit Corporations Act and registered in Alberta under Part 21 of the Business Corporations Act
    - Special Act of the Parliament of Canada
    - Income Tax Act of Canada, operating in the Province of Alberta as a charity

Eligible organizations must also:

  • have an Alberta-based address
  • have 50% or more of their board members living in Alberta
  • demonstrate good governance principles, effective administration practices, and a commitment to fiscal responsibility
  • operate as a stand-alone arts organization, at arms-length from municipalities, commercial enterprises, or organizations and institutions receiving annual operating funding from other Government of Alberta sources or their affiliates

First-time applicants:

If this is your organization’s first application for AFA operating funding, you must contact the AFA at least three months before the deadline for a preliminary eligibility assessment and program fit.

As a first-time applicant, your organization must provide board-approved financial statements that demonstrate the organization has positive net assets immediately prior to application.

Ineligible Organizations:

The following applicants are not eligible for AFA operating funding:

  • municipalities
  • for-profit organizations
  • funding agencies or other funders
  • organizations not registered under one of the above-mentioned Acts
  • organizations  that primarily benefit those outside of Alberta
  • organizations engaged primarily in competition-based activities or events
  • organizations  focused on the applied arts including, but not limited to, gaming, architecture, interior design, commercial photography, graphic arts, and fashion design
  • organizations that are eligible for operating funding under another AFA funding opportunity
  • organizations  with overdue or incomplete accounting/reporting related to any grant previously awarded by the AFA or Alberta Arts, Culture and Status of Women
  • individual and collectives 
     
What does this funding support?

This program supports arts organizations that foster a strong sense of community in the arts through the engagement of the voluntary sector. Funding supports a broad range of artistic activities, including the production, presentation, and dissemination of artistic works and/or providing artists with support in alignment with an organization’s mission and mandate.

This funding supports organizations that rely primarily on volunteers to foster a strong sense of community participation and shared purpose with minimal or no paid staff.

Acceptable use of funds:

AFA operating funding supports expenses including, but not limited to:

  • fees for artists, curators, and technicians
  • cultural protocol, including honoraria, tobacco offering and fees for Elders, Knowledge Keepers, and Cultural Advisors
  • production and programming
  • marketing, communications, and promotion
  • salaries and professional fees
  • rent, utilities, and insurance
  • maintenance of equipment, fixed assets, and costs for facility operations
  • other expenses as required to fulfill your organization's mandate

Unacceptable use of funds:

AFA operating funding cannot be used for expenses including, but not limited to:

  • scholarships, prizes, gratuities, and awards and payments for individual benefit
  • endowment funds
  • third-party funding to another organization, including donations, grants, scholarships, or prizes
  • consignment fees
  • capital costs for renovations or facility improvements, land or facility purchase, and major equipment and/or vehicle purchase
  • bad debt or debt reduction
  • other expenses deemed unreasonable by the AFA
How to apply

The AFA only accepts applications through Alberta’s Digital Grants Service (DGS). To access DGS and apply for funding, applicants must first register an Alberta.ca Account for Organizations, which enables you to conduct business with the Alberta government on behalf of your organization.

Full details on how to create and manage your Alberta.ca account are available at Alberta.ca Account for Business Use. Once your account has been created, use your Alberta.ca log-in credentials to sign in directly to DGS and submit your application.

Applications must be received through DGS no later than 11:59 p.m. Mountain Standard Time on the deadline date. If the deadline falls on a statutory holiday or a weekend, it will be extended until the next working day. Late applications will not be accepted. 

Applications will be ineligible for consideration if incomplete, or the applicant has overdue or incomplete accounting/reporting related to any grant previously awarded by the AFA or Alberta Arts, Culture and Status of Women.

What to include in your application:

  • Contacts: Includes a primary contact for your application that will be the point of contact for any communications regarding your application or application status.
  • Board of Directors: Includes a list of all board members for the applying organization, as well as their position titles, cities, term start dates, phone numbers and emails.
  • People: Includes a tallied summary of staff and volunteers engaged by your organization. Does not include artists or artist groups paid for performances, presentations, exhibitions, workshops, etc.
  • Artistic Programming: Includes a tallied summary of public programming and events, participating artists and artists fees paid, attendees and program participants, and event revenue (when applicable). Also includes samples of promotional material demonstrating AFA logo recognition requirements.
  • Revenue and Expenditures: 
      - Includes a summary of revenues according to earned revenue, net investment income (when applicable), public funding, private sector/fundraising/donations, and other revenues. Revenues must match total revenues as reported on your included financial statements.
      - Includes a summary of expenditures according to artistic programming, facilities, marketing and communications, fundraising, and administration expenses. Expenses must match total expenditures as reported on your included financial statements.
     - Includes a summary of ineligible expenses that will be deducted from your total expenses used to determine your eligible grant request, as outlined in the How will my application be assessed section of the program guidelines.
     - Your organization’s most recent, board-approved annual financial statements. See note below on Acceptable Financial Statements.
  • Diligence Questionnaire: Includes brief questions on successes, changes to finances, programming objectives, and changes to banking information (when applicable).
  • Planned Activities: Includes a summary of upcoming artistic programming and activities
  • Applicant Agreement: All sections of the application must be completed before the agreement can be signed. A user with signing authority for the applying organization must log into DGS to complete this task.

Acceptable financial statements:

For returning applicants, the level of financial statements required are determined by an organization’s prior year AFA grant. Financial statements must include a Balance Sheet, Statement of Revenues and Expenditures, and Statement of Cash Flows. If the prior year grant was:

  • $25,000 or less include, at minimum, a financial statement approved and signed by the treasurer and two additional board members
  • $25,001 to $50,000 include, at minimum, a Notice to Reader or Compilation Engagement financial statement provided by an independent, professionally designated accountant
  • $50,000 to $100,000 include, at minimum, a Review Engagement financial statement provided by an independent, professionally designated accountant
  • $100,001 or higher include a full Audited financial statement provided by an independent, professional designated accountant

For first-time applicants, board-approved financial statements should comprise a Balance Sheet, Statement of Revenues and Expenditures, and Statement of Cash Flows. The level of financial statement is determined by your organization, but future applications must meet the conditions outlined above.

How will my application be assessed?

Funding awarded through this program is determined based on an organization’s most recent, board-approved financial statements and according to:

  • total eligible expenses to a maximum of 10 per cent
    - organizations located outside the Calgary and Edmonton metropolitan regions may be eligible for an additional 2 per cent subject to available funds
  • equitable distribution of available funds to all eligible applicants

For the purposes of your grant request, total eligible expenses exclude any costs associated with:

  • amortization or depreciation expenses
  • capital expenses
  • third-party funding
  • consignment fees paid to artists
  • public sector in-kind or non-cash contributions

Funding for Volunteer Based Arts Organizations is established by the AFA Board of Directors based upon the annual AFA budget allocated by the Government of Alberta. Department staff evaluate applications according to eligibility criteria and prepare recommendations to the board, which reviews and approves all funding.

All decisions are final and no appeals will be considered.

When will I hear?

Applicants will receive email notification upon AFA board approval, generally between four to six months from the application deadline.

Conditions

Organizations are only eligible to receive support from one AFA operating grant stream at any given time. Multiple applications to the Volunteer Based Arts Organizations program or to other AFA operating grant programs will not be accepted.

Funding is intended for the activities planned for your organization’s current or next fiscal year, based on information provided in your application, and in accordance with the acceptable use of funds. 

The AFA or its authorized representatives may examine your financial and other records to ensure funding is used for its intended purpose:

  • Recipients must return unused portions of the grant to the AFA

The AFA Fair Notice Policy  applies to this grant program. The AFA may cancel, suspend, reduce, or demand repayment of the grant in circumstances where the AFA is concerned with the viability of the organization.

Funding Acknowledgement:

Organizations that receive operating funding must credit the AFA for financial support in any publicity prepared in relation to their activities, including in electronic, print, or visual materials.

  • If your organization fails to satisfy AFA recognition requirements, it may be subject to a 10 per cent funding reduction in subsequent grant applications.
  • Continued failure to meet recognition requirements may result in ineligibility to apply for future AFA funding.

Download versions of the AFA logo and guidelines for usage.

Reporting

Reporting is not required for Volunteer Based Arts Organizations funding.

Helpful resources

Visit the Help and Resources section of our website to find additional resources for organizations.

Deadline information

Apply Now | Directors Intensive 2026

Theatre Arts Intensive Residency for Directors

Application Deadline November 12, 2025

Program Dates Apr 13, 2026 - Apr 18, 2026

Overview  

This one-week intensive for emerging directors, led by acclaimed director Weyni Mengesha, offers a transformative opportunity to deepen artistic practice in a focused, collaborative environment. Participants will engage in masterclasses, scene study, and group discussion, exploring vision, leadership, and process. 

Apply Now | Independent Studio Residency: Performing Arts & Music 26/27

Independent Residencies in dance studios, rehearsal spaces or music studios

Application Deadline October 29, 2025

Program Dates Apr 06, 2026 - Mar 26, 2027

Program Durations: Residencies can be 1 or 2 weeks in length. Longer residencies may be considered on a case-by-case basis subject to availability

Proposed dates must start on a Monday and end on a Friday, with arrival on the Sunday before and departure on the Saturday after.

Child Supervisor(s)

Theatre Calgary is seeking Child Supervisors for three (3) of its upcoming productions. The Child Supervisors report to the Company Manager and Stage Manager and are responsible for ensuring every Young Company (YC) Member’s participation in a professional production at Theatre Calgary is a positive, educational, enjoyable, and safe experience. The Child Supervisor will ensure the safety, well-being, and preparedness of the YC Members during rehearsals and backstage and facilitate a supportive environment that allows them to rehearse/perform at their best.

 

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